XALERT:All locations remain open at this time. We are taking precautionary measures to maintain a safe environment, which you can read abouthere

Stanislaus Vet Group Updates: COVID-19

Dear Stanislaus Veterinary Group Family,

At Stanislaus Veterinary Group the health and well-being of our patients, team members, and community is our top priority. We are working diligently to ensure that we continue to provide the highest level of medical care for your pets that you have come to expect, along with ensuring the health and safety of our employees along with our families and yours.

We love our pets and patients and we’re passionate about the care we provide them. As pet parents ourselves, we understand the specific questions and concerns about how to keep your pets and family safe. We wanted to share with you the proactive measures we are taking:

At this time all hospital locations will remain open and will continue to provide care for our patients.

To review hours of operation please visit: www.stanislausvet.com

Standiford Veterinary Group follows and closely adheres to the CDC Guidance for Veterinarians.

To minimize traffic and decrease exposure to our staff and clients, we ask that you please use our online store to refill your pet’s medications and foods: Sylvan Online Store or Standiford Online Store.

Appointments requests, general information, and accessing your pet’s vaccine record, can be accessed by downloading our PetPage App at Google Play or the App Store. Please use the email you provided the practice as a user name.

Additional workup needed could mean a prolonged wait.
If you wish to remain curbside remember the following:

1. Call the office (209) 551-4527 when you arrive in the parking lot, and provide our team member with your vehicle type, a very brief description of what you are coming in for, and the best phone number to contact you. Please remain in your car until a staff member comes out to check you in.

2. One of our technicians will meet you at your car and take your pet into the hospital (canine patients will be taken in on one of the hospital’s non-slip leads, feline patients will be taken in their carrier).

3. After the doctor performs an exam, they will call you to get more details, review exam findings, and discuss a plan. Estimates for the cost of services are available upon request.

4. Once the proposed treatments are approved by you and performed by our staff, one of our receptionists will call you for payment over the phone.

5. If you stayed for the duration of the exam, a technician will bring your pet outside when the treatments are finished.

6. If you elected to leave, please call us when you are on your way back to the clinic.

7. When your pet is ready, one of our staff members will walk them back to the car. Any medications, food, or supplies going home will be given to you at this time.

8. Note: We are doing our best to remain open and healthy during this troubling time. If you feel that you absolutely need to be with your pet during the exam, we can try to accommodate.

We also want to share with you some of the precautions we are taking to ensure a clean environment in the hospital.

  • We have and will continue to use disinfectants and cleaners approved by OSHA and recommended by the CDC to control the spread and transmission of viruses and bacteria.
  • We have increased the frequency of our cleaning and include commonly touched areas.
  • We have created a task force to continually monitor and update any recommendations made by the World Health Organization and the CDC.
  • We will continue to use steam cleaning machines approved for use in hospitals and healthcare facilities that disinfect the floors, walls, and crevices that may be difficult to reach or penetrate with cleaners.
  • Our staff members are required to wash their hands before and after interactions with clients and patients and we encourage clients to do so as well. We provide numerous wash stations with antibacterial/viral soap in addition to hand sanitizer.
  • If your pet is an existing patient and you are unable or uncomfortable bringing in your ill pet, we are able to provide a medical consultation through our AirVET telemedicine platform available for download at the App Store or Google Play (situation must be deemed medically appropriate and be compliant with local and state laws).
  • We encourage all of our staff members to monitor the health of themselves and their families and we support them to stay home if there is any concern or potential risk to themselves or others.

To date, there is no evidence that companion animals or pets can contract or become infected with COVID-19. However, it is possible that an individual infected with COVID-19 could contaminate their pet’s fur and be a “fomite” for spread, these individuals are recommended, as difficult as it may be, to assign your pet’s care to some else in the household not exposed to COVID-19.

Everything we do at Stanislaus Veterinary Group is with a heartfelt commitment to bringing pets and people together by providing the highest level of compassionate care and we embrace our roles as healthcare providers that you have entrusted with us. It is a privilege to be a part of your family and we sincerely thank you for being a part of ours.

Sincerely, Stanislaus Veterinary Group Management